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RETURNS POLICY

Our return policy is subject to the additional rights consumers have according to law. 

 

We will honour change of mind returns within 14 days of the receipt of purchase. 

 

Please email ciao@primex-lerbolarioaustralia.com.au if you wish to return any items. 

 

All items must be accompanied by a copy of the original receipt.

 

Please note postage will not be refunded, nor will we cover the postage costs for the return.

 

Refunds requests can take up to four weeks to process. 

 

We are not responsible for any damage after delivery. All claims of damages must be reported to ciao@primex-lerbolarioaustralia.com.au before sending. 

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