Primex International Marketing PTY LTD is dedicated to protecting and respecting your privacy by using the information you provide to us in a responsible manner. We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles govern the way in which we collect, use, disclose, store, secure and dispose of your personal information. This privacy policy applies to customers (non-stockists or retailers), stockists and retailers. Personal Information We collect personal information that identifies a person, including name, email address, phone number and address, with the primary purpose to provide our service to the customer. The personal information is collected through different ways including telephone, email, our website, media, social media, from cookies, from publicly available sources, mailing list sign up, in store contact and when making a purchase. We also collect and highly secure credit card numbers for transactional purposes. We collect your personal information with the primary purpose of providing our services to you and for marketing. We may also use your personal information for a secondary purpose that is directly related to the primary purpose. In some cases, we may be provided with information by third parties and will take reasonable steps to ensure that you are aware of the information provided to us by the third party. Your personal information may be disclosed due to a number of circumstances, including to third parties with your consent or when required or authorised by law. Your personal information is stored in a way that reasonably protects it from misuse, loss, unauthorized access, modification or disclosure. We may store your personal information with a third party provider, in which we take reasonable steps to retain information not required and to ensure security to information provided. Most personal information is stored for as long as necessary to provide our services to you or until Primex International Marketing and The Mustard Tree International PTY LTD chooses to delete it. If requested, Primex International Marketing and The Mustard Tree International PTY LTD will take steps to delete your personal information. We will take reasonable steps to ensure your personal information is accurate, however if you find that it is inaccurate, please advise us promptly so that it can be updated. You may access the personal information we hold upon request in order to update or amend it, subject to exceptions. In order to protect your personal information we may require personal identification before releasing any personal information. We recommend and ask that you do not disclose credit card numbers through unencrypted methods such as by email. Sensitive Information We do not seek to collect sensitive information, defined in the Privacy Act to include information or opinion about an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. We recommend that you do not disclose sensitive information to us. If you choose to, however, this means you have given your explicit consent for us to use the information. Sensitive information will only be used for either (a) the primary purpose of which it was obtained, (b) for a secondary purpose that is directly related to the primary purpose, (c) with your consent, or (d) when required or authorised by law. Cookies Cookies are small text files that are created by a website stored in your computer and are recognisable to your browser. Our website uses cookies to provide you with quality service. You may choose to decline the use of cookies if your browser allows, however this may affect the usage of our website. Modifications to our Privacy Policy Primex International Marketing and The Mustard Tree International PTY LTD is free to change this policy at any time and any such changes are effective immediately. Any changes will be updated on the website. We will not be liable to perform any obligations under this policy if events or issues arise that are out of our control. If you wish to contact us for any reason related to this policy, please email ciao@primex-lerbolarioaustralia.com.au